When attempting to open a user's contact card or hover over their name/picture in emails, comments, or shared documents, the application will crash with 0xc0000005 and 0xc0000374 exception errors.Īccording to reports on Reddit and the Microsoft Answers forum, this is a widespread problem, with the only fix to downgrade to Enterprise channel 2205, released at the end of July. The bug was introduced with the Monthly Enterprise Channel version 2206 (build 15330.20298), released Tuesday as part of Microsoft's August Patch Tuesday. Microsoft has pulled the Microsoft 365 version 2206 update after users report their Office applications are crashing when viewing a contact card or hovering over a user's name or photo.
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